Legal

Who we are

The Third Place is a brand of MNG&CO, based in Tienen, Belgium (enterprise number BE0504.913.803). MNG&CO is responsible for the personal data described here. This policy applies to our website, email lists, forms and events. Questions: contact@mngandco.com.

What we collect

Your name and email address when you sign up for the Sunday letter or the Founding Members Waitlist; your name, email and message when you contact us; your purchase details when you buy a ticket or product (processed by our payment provider; we never store card details); general device information through cookies, only with your consent. When you buy a product or a ticket: your name, email address, billing details and what you bought.

Why

To deliver your purchase, send your invoice and help if something goes wrong, because this is necessary for our agreement with you. To keep invoices and accounting records, because Belgian law requires it. To send the Sunday letter or waitlist updates, only with your consent; buying a product does not sign you up. Analytics cookies, only with your consent.

Where it is stored

Stripe (payments and invoices), Hostinger and Hostinger Reach (website and email), Google Workspace (correspondence). Stripe also uses some data under its own responsibility, for example to prevent fraud. Some providers process data outside the EU; where they do, they rely on safeguards recognised by EU law, such as the European Commission's standard contractual clauses.

How long

Newsletter and waitlist: until you unsubscribe, then removed within 30 days. Messages: as long as needed to answer you. Invoices and purchase records: 10 years, as Belgian law requires. If you ask us to delete your data, we delete everything we can and keep only what the law obliges us to keep.

Your rights

You can ask to access, correct or delete your data, restrict or object to its use, receive it in a portable format, or withdraw consent at any time. Write to contact@mngandco.com; we reply within 30 days. You may also file a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit), www.gegevensbeschermingsautoriteit.be.

Emails

Every email includes an unsubscribe link. The Sunday letter and the Founding Members Waitlist are separate lists; leaving one does not remove you from the other.

Children

Our website is not directed at anyone under 16, and we do not knowingly collect their data.

Who sells

Margaux Nelissen Grade, trading as MNG&CO, Sint-Jorisstraat 29, 3300 Tienen, Belgium. Enterprise and VAT number BE0504.913.803. Contact: contact@mngandco.com. The Third Place is a brand powered by MNG&CO.

What you buy

MIRROR, a digital reflection workbook (PDF), €28. TRACE, a monthly circular tracker (PDF), €14. Prices include 21% Belgian VAT. No delivery costs.

Payment

through Stripe, on a secure checkout page. We never see or store your card details. Stripe emails you an invoice.

Delivery

right after payment, you are taken to a private page to download your file. Please save it straight away. If you close the page too soon, write to us and we will send you the file.

Your right of withdrawal

online purchases normally come with a 14-day right of withdrawal. For digital content delivered immediately, that right ends when delivery starts, but only with your agreement. At checkout you confirm that you want immediate access and understand that you lose your right of withdrawal. Your invoice confirms this choice. This does not affect your rights if a file is faulty.

For your personal use

our workbooks are written and designed by MNG&CO. You may download, print and use them for yourself. You may not resell, share, copy, upload or distribute them, or use them with clients or groups without our written permission.

If something goes wrong

if a file does not download, open, or match its description, write to contact@mngandco.com with your name and checkout email. We send a working file, usually within two working days, or refund you in full.

Law and disputes

Belgian law applies, without removing any protection under the law of your country. Write to us first; if we cannot agree, you can contact the Belgian Consumer Mediation Service (consumentenombudsdienst.be).